Medical Vigilance Solutions (MVS) provides one-stop solutions for your company’s pharmacovigilance, 24/7 Contact Center and medical communications outsourcing needs. Our experienced, Cincinnati-based team includes pharmacists, nurses, allied health professionals and life science professionals with deep industry experience and therapeutic expertise. MVS is large enough to provide the comprehensive services your organization needs but small enough to give you responsive, personal attention.
For more than 40 years, MVS has been creating flexible business strategies for clients in the pharmaceutical, biotech and consumer health products industries. Clients are highly satisfied with the value we bring to their work and we have a 90% client retention rate with many that have been with MVS for more the 10 years. Whether you need support for established products or are launching new ones, MVS can provide the support you need.
Why Choose Us
Dedicated senior-level project managers with experience working with clients from the pharmaceutical, biotech and consumer health products industries
In-depth commercial understanding and in-house pharmaceutical experience
Customized solutions tailored to your organization’s unique needs
One-stop solutions for small to large companies
Flexible resourcing strategies so you can customize with the services you need within each suite of solutions
Large enough to provide the comprehensive services your organization needs but small enough to provide responsive, personal attention
Comprehensive services for a product’s life cycle, from development to post-market
Full integration with your existing processes and platforms
Seamless collaboration between the MVS contact center, medical communications and pharmacovigilance teams
Industries We Serve
MVS partners with a wide variety of pharmaceutical and biotech companies, medical device manufacturers and consumer products manufacturers. Our expertise and tailored solutions make us ideal partners for all your pharmacovigilance, 24/7 contact center and medical communications outsourcing needs. Contact us to learn more!
MVS serves a wide variety of pharmaceutical and clinical research companies. We have experience across all segments of the market, including orphan drugs for rare diseases. Our expert pharmacists and nurses have extensive experience in medical communication, pharmacovigilance and regulatory compliance. We ensure that your clinical trials and post- market products meet all regulatory standards for the services we provide. Our 24/7 Contact Center works seamlessly with our pharmacovigilance team or external pharmacovigilance providers to ensure complete continuity of service — from adverse event intake to expedited case submissions and periodic report preparation. We have experience working with pharmaceutical and biotech companies of all sizes and can tailor our services to meet your specific needs.
Our 24/7 Contact Center and pharmacovigilance teams have extensive experience in meeting the unique needs of medical device manufacturers — encompassing all device and regulatory classifications. Whether your company is developing a new device or has one on the market, MVS can work with you to ensure that trial clinicians and consumers receive personal attention when device-related questions or concerns arise. Our highly experienced pharmacovigilance team will document all reported adverse events and device issues/malfunctions in our validated safety database with full regulatory compliance.
MVS is an ideal partner for consumer-product manufacturers of varying sizes ranging from domestic to global distribution. We are highly focused on delivering exceptional customer service to our clients and the customers they serve. We view ourselves as an extension of your company and our agents will offer friendly and informative support when your customers have a question or concern about your product. Our 24/7 Contact Center nurses and pharmacists will ensure all product issues are thoroughly documented to meet regulatory guidelines.