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Medical Vigilance Solutions

Our Story

Medical Vigilance Solutions (MVS) is a distinct and specialized business unit of Cincinnati Children's Hospital Medical Center (CCHMC). Although our name is new, MVS has provided safety, medical communications, and contact center services to the pharmaceutical, biotech, and consumer health products industries for over 30 years.

MVS expanded out of Cincinnati Children's Drug and Poison Information Center (DPIC). DPIC began as a drug information center in 1966 and expanded into an accredited drug information and poison control center in 1972. In 1982, we started our first industry partnership.

Three decades later, we have experienced significant growth and have attracted industry-experienced staff across safety and medical communications.

Why We Are Different

As a non-profit, full service safety and medical communications provider to industry, the revenue we generate continues to fund our community mission as an accredited drug information and poison control center and to CCHMC overall.

Our blend of commercial understanding and in-house pharmaceutical experience positions MVS to deliver on your outsourcing needs. We understand the environment in which pharmaceutical companies operate which allows us to be a better partner in your success. We leverage the scale, resources, and quality of one of the best research organizations in the U.S. with a customized solution to meet your changing needs.